Getting Support

There are several places that you can go to receive help in using OMS when you need it.

Our online Help Center has a host of articles to help you troubleshoot technical issues and access best practice guidance.

Your dedicated Educational Specialist is also on hand to answer any educational or implementation questions you have. They will work closely with you and your colleagues to ensure your success in implementing VR simulation.

Our Support Desk is also on hand to help with any technical issues you may face and answer your general questions.

Contacting the Support Desk

The quickest way to get help from us when using the OMS platform is to start an online chat with us. Look out for the chat icon in the bottom right corner of the screen to do so.

You can also email our Support Desk at support@oxfordmedicalsimulation.com

Or call us on:

+44 0207 167 2531 (UK and EU)

+1 617 812 6831 (US and CA)

Our Support Desk is available from 09:00-17:00 (GMT, EST and PST) from Mon-Friday.